Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jorge Contreras

Jorge Contreras

December 15, 2025

5  out of  5
rating by Jorge Contreras
"I am so glad to be for over 18 years a state farm client, always helps me with any requirements and services. Ximena Gastelum is really helpful and always smiling. Thanks so much for your great work."
Profile photo of Octavio Navarro

Octavio Navarro

December 12, 2025

5  out of  5
rating by Octavio Navarro
"Gracias Sandra por tu servicio, subanle el sueldo por favor, es muy atenta con uno, no tengo queja de su servicio, me hacen reír y los hago reír 😀"
We responded:
"Muchas gracias Octavio, por sus amables palabras y por reconocer la atención de Sandra. Sin duda, compartiremos sus comentarios con ella. Nos alegra saber que ha tenido una experiencia positiva con nosotros."
Profile photo of Daniel Castaneda

Daniel Castaneda

December 11, 2025

5  out of  5
rating by Daniel Castaneda
"Rafa has been helping me since day one and it’s outstanding service, Ximena new to office and I love the energy and persistence"
We responded:
"Thank you, Daniel, for recognizing Rafa’s consistent support and Ximena’s enthusiasm as she joins our office. We’re happy to know their service has made a positive impact. Please don’t hesitate to reach out if you need anything else! "
Profile photo of Elizabeth Yanez

Elizabeth Yanez

December 9, 2025

5  out of  5
rating by Elizabeth Yanez
"Ximena es una representante excelente y muy eficaz trata a nosotros como cliente muy bien y muy bellisimo caracter le doy un 10 de 10"
We responded:
"Gracias, Elizabeth, por sus amables comentarios. Nos alegra saber que Ximena le brindó un servicio tan excepcional y atento. Sus palabras significan mucho para todo nuestro equipo."
Profile photo of Ray

Ray

December 8, 2025

5  out of  5
rating by Ray
"Ximena Gastelum was very helpful and detailed which explaining my coverages. Im definitely happy with the service she provided."
We responded:
"Thank you, Ray, for taking the time to share your experience. We’re pleased that Ximena was able to clearly explain your coverages and meet your expectations. We value your confidence in our services!"
Profile photo of Julio Osuna

Julio Osuna

December 5, 2025

5  out of  5
rating by Julio Osuna
"Luis is always very Professional. He is patient & answers all of our questions thoroughly. He is polite and a pleasure to meet with. He reminds us of any issues that may need our attention timely. Thank u for all your help always. Blessings."
We responded:
"Thank you, Julio, for your kind words. We’re glad Luis consistently provides professional and attentive service. Please don’t hesitate to reach out whenever you need assistance."
Profile photo of cheryl manalungsung

cheryl manalungsung

December 5, 2025

4  out of  5
rating by cheryl manalungsung
"I'm so deeply grateful to see Ximena yesterday,she's awesome, nice and such a good heart.i had an issue with my car She listened with empathy.Ximena's a great asset to your company. Thank you Ximena."
We responded:
"Thank you, Cheryl, for your thoughtful review. We’re happy Ximena was able to support you with care and empathy. We’re here to help whenever you need us."
Profile photo of Garcia's Kitchen

Garcia's Kitchen

December 1, 2025

5  out of  5
rating by Garcia's Kitchen
"Ana was fast & efficient. Immediately took care of our needs. Very pleasant & professional. ;-) Vicki"
We responded:
"Thank you kindly, Vicki, for your wonderful review! We’re delighted Ana could assist you promptly and with care. We truly appreciate your trust and look forward to serving you again."
Profile photo of Daniel Iturralde

Daniel Iturralde

November 28, 2025

5  out of  5
rating by Daniel Iturralde
"Ximena thank you for help for taking care of auto payment.and been nice person"
We responded:
"Daniel, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"
Profile photo of Daniel Iturralde

Daniel Iturralde

November 28, 2025

5  out of  5
rating by Daniel Iturralde
"Ximena thank you for help for taking care of auto payment.and been nice person"
We responded:
"Daniel, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"
Profile photo of Jose R Guzman

Jose R Guzman

November 28, 2025

5  out of  5
rating by Jose R Guzman
"I received all professional information from Chris she’s a very great and respectful person Thank you Chris for your help."
We responded:
"Thanks for your feedback, Jose! We’re happy to hear Chris provided you with professional and respectful service and helped you get a great price. We appreciate your trust and are here whenever you need us!"
Profile photo of ivan mireles

ivan mireles

November 20, 2025

5  out of  5
rating by ivan mireles
"Great service and attitude from Ximena!!! Everything explained perfectly!!!"
We responded:
"Thank you, Ivan! We’re glad to hear that Ximena provided excellent service and clear explanations. We appreciate your trust in us for your life and vehicle insurance needs. Looking forward to assisting you again in the future!"
Profile photo of Cindy Dale

Cindy Dale

November 18, 2025

5  out of  5
rating by Cindy Dale
"I’ve been a customer of Joe Finch State Farm for over 15 years. They handle my auto, homeowners, umbrella and many condo rental policies for me. I have always gotten great service, especially from Rafael. He is very responsive and considerate. I would highly recommend Joe Finch State Farm."
We responded:
"Thank you so much, Cindy, for your loyalty over the past 15 years! We’re delighted to hear that Rafael and the team have consistently provided you with excellent service across your policies. Your recommendation means a lot to us. We look forward to continuing to serve you for many years to come! "
Profile photo of VIOLETA IGDANES

VIOLETA IGDANES

November 18, 2025

5  out of  5
rating by VIOLETA IGDANES
"Ms. Ximena is knowledgeable with regards to company’s business and information. Good customer service and attentiveness to customers needs."
We responded:
"Thank you, Violeta, for your kind words about Ximena’s knowledge and attentiveness. We’re pleased to know she was able to assist you effectively. Customer satisfaction is very important to us, and we appreciate you taking the time to share your experience."
Profile photo of Mario Gonzalez

Mario Gonzalez

November 18, 2025

5  out of  5
rating by Mario Gonzalez
"Sandra is truly exceptional. She is professional, attentive, and always goes above and beyond to help her clients. Every time I’ve needed assistance, she has responded quickly, explained everything clearly, and made the entire process effortless. It’s rare to find someone with her level of dedication, honesty, and genuine care for people. I highly recommend Sandra from State Farm—she is simply outstanding."
We responded:
"Mario, thank you for highlighting Sandra’s professionalism and dedication. We’re proud to have her on our team and glad she could make your experience smooth and clear. Your recommendation is truly appreciated, and we’re here anytime you need assistance."
Profile photo of David Olachea

David Olachea

November 17, 2025

5  out of  5
rating by David Olachea
"Ximena is a hard worker and very polite.... She does an outstanding job... Very Happy Costumer...."
We responded:
"David, your kind words about Ximena’s hardworking and courteous approach mean a lot. We’re thrilled you’re pleased with her assistance and thankful you shared your experience."
Profile photo of Gisela Lizarraga

Gisela Lizarraga

November 14, 2025

5  out of  5
rating by Gisela Lizarraga
"Sandra todo bien"
We responded:
"Gisela, gracias por su comentario positivo sobre Sandra. Nos alegra que todo haya salido bien y estamos a su disposición para cualquier ayuda que necesite."
Profile photo of Valentin Corona

Valentin Corona

November 13, 2025

5  out of  5
rating by Valentin Corona
"Sandra es muy amable y explican muy bien todo lo se refiere a la aseguransa"
We responded:
"Valentin, muchas gracias por darnos su opinión sobre cómo estamos desempeñando nuestro trabajo. Nos complace que los clientes como usted estén teniendo una excelente experiencia."
Profile photo of Gilberto Fierro

Gilberto Fierro

November 7, 2025

5  out of  5
rating by Gilberto Fierro
"Best experience ever highly recommend coming here Luis explain everything whit professionalism and calmness felt like home will be a customer for long term!"
We responded:
"Thank you for your wonderful review, Gilberto! Luis takes great pride in making sure every detail is clear and that you feel right at home. We’re excited to have you as part of our State Farm family and look forward to supporting you for the long haul."
Profile photo of Nancy Lara

Nancy Lara

November 6, 2025

5  out of  5
rating by Nancy Lara
"Ximena provided outstanding customer service! She took the time to explain my policy in detail and helped me choose the best payment plan for my budget. Her professionalism and kindness made the whole process simple and easy to understand. I’m very grateful for her help and highly recommend her to anyone looking for a reliable insurance agent."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that Ximena was able to clearly explain your policy and help you select a payment plan that suits your budget. It’s our goal to make the process as simple and understandable as possible. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs."
Profile photo of Mari Kuri

Mari Kuri

November 5, 2025

5  out of  5
rating by Mari Kuri
"Luis has great customer service! He helped us out every step of the way and answered all of our questions with patience and professionalism. As a business entity, he was extremely helpful and supportive — we truly appreciated how attentive he was. Any time we had a question or a doubt, Luis made sure to clarify and guide us through the process. His support and positive attitude made all the difference. Highly recommend working with him!"
We responded:
"Thank you for taking the time to share your experience. Mari! We’re glad Luis could provide the patient and professional support you needed, especially as a business client. Ensuring you feel guided and confident throughout the process is very important to us. We appreciate your kind words and look forward to assisting you again in the future."
Profile photo of Ceaser Ivie

Ceaser Ivie

November 5, 2025

5  out of  5
rating by Ceaser Ivie
"The entire State Farm team in Bonita, CA, are great, going out their way to help with all matters concerning my policy . Joe and Chris ( my new account manager) are exceptional ! Thank you for your expertise, you are greatly appreciated!!"
We responded:
"Thank you very much, Ceaser, for your kind words and for recognizing our team. We are thrilled to hear that Joe and Chris have been able to provide you with exceptional service and support. Your appreciation means a lot to us, and we look forward to continuing to assist you with all your insurance needs."
Profile photo of Joss Mariena

Joss Mariena

November 5, 2025

5  out of  5
rating by Joss Mariena
"Sandra gracias por ayudarme a elegir la mejor opción en un seguro de vida 💛"
We responded:
"Muchas gracias, Joss, por confiar en Sandra para acompañarle en la importante decisión de elegir su seguro de vida. Nos emociona saber que pudimos ayudarle a encontrar la opción que mejor se adapta a sus necesidades. Siempre será un placer para nosotros apoyarle con profesionalismo y calidez en cada paso que dé."
Profile photo of elia rodriguez

elia rodriguez

November 4, 2025

5  out of  5
rating by elia rodriguez
"Sandra muy amiable, me abriste los ojos, hacer sentir a la gente muy bien"
We responded:
"Elia, le agradecemos sinceramente sus palabras tan amables. Nos complace saber que Sandra le brindó una atención cálida y que se sintió bien atendida durante todo el proceso. Valoramos mucho su confianza y quedamos a su disposición para cualquier consulta futura."
Profile photo of jorge Bayon

jorge Bayon

November 4, 2025

5  out of  5
rating by jorge Bayon
"Muy buena atención por parte de Luis explica muy bien cada detalle de tu póliza"
We responded:
"Jorge, nos alegra enormemente que la atención de Luis haya sido tan clara y detallada para usted. Entendemos lo importante que es sentirse bien informado y seguro con su póliza, y por eso nos esforzamos en cada explicación. Gracias por confiar en nosotros y por destacar el compromiso que ponemos en nuestro trabajo."